Get Google Reviews with Ease
Google reviews are crucial for boosting visibility and attracting new customers. However, generating and managing Google reviews can prove to be challenging for many businesses. This is where review automation comes in.
In this article, we’ll explore what automated Google reviews are, how to automate Google reviews, and quick tips to get Google reviews on autopilot.
What Is a Google Review?
A Google review is the feedback that customers write and post online on your Google Business Profile about their experiences with your business, products, or services.
Google reviews and star ratings are often the first things someone looks at when searching for a business on Google. According to a survey, 98% of consumers consult online reviews when researching local businesses.
Positive Google reviews help showcase customer satisfaction and make your business stand out. This builds trust and credibility with potential customers.
What Is the Meaning of Automated Google Reviews?
Automated Google reviews refer to using automated tools to generate and manage Google reviews. This includes automating review requests and responses, and monitoring and tracking all your Google customer reviews efficiently in one place.
These automated tools are typically apps or software designed to streamline your online review generation and management.
Key features of an automated Google reviews app like RevieWise include:
- Sending automatic review requests via email or SMS to customers after purchases.
- Sending review requests with automatic reminders via email, SMS, or WhatsApp campaigns by importing a list of contacts.
- Monitoring, responding to & managing your online reviews across multiple review sites, all from a single dashboard.
- Receiving instant notifications for new reviews.
- Automating your review responses.
- Showcasing your best reviews on your website automatically.
Automating Google reviews is a more active, strategic approach to acquiring Google reviews rather than waiting for customers to leave a review without a prompt.
Benefits of Automating Google Reviews
Automated Google reviews offer many advantages:
Helps generate Google reviews consistently
Automating review requests can help businesses get Google reviews consistently. Review request emails or SMS can be sent to customers post-purchase and ensure that every customer has a chance to leave a review.
This approach results in a steady stream of new Google reviews on an ongoing basis. Businesses can expect a higher review response rate and faster review generation.
Boosts your SEO visibility on search and Google Maps
Automated Google reviews can help a business significantly boost its visibility in local SEO rankings on Google search results and Google Maps.
By prompting more customers to leave reviews, businesses can improve their overall Google star rating, rank higher in local searches, and be more likely to get found by potential new customers.
This increased visibility draws more website traffic and foot traffic into your brick-and-mortar location.
Enhances the credibility of your business
Automating your review acquisition allows you to increase your number of Google reviews and ratings which helps build credibility for your business.
Displaying abundant customer reviews increases trust and confidence in the eyes of potential new customers researching options.
Allows you to manage all your Google reviews in one place
Automated Google reviews apps allow businesses to aggregate and manage all their online reviews from different review sites in one centralized platform.
Businesses can easily monitor and track their reviews and have a complete overview of customer feedback. This enables businesses to track satisfaction levels and pinpoint areas for improvement. With analytics, businesses gain at-a-glance insights to guide decisions.
Enables real-time monitoring & prompt responses
An automated Google reviews system enables real-time monitoring and instant notifications of new Google reviews as they come in. This allows prompt responses and addressing any negative feedback swiftly.
Quick personalized responses to customer reviews further encourage engagement and also demonstrate responsiveness.
How to Automate Google Reviews
- Choose a review automation app
- Connect it to your Google Business Profile account
- Set up review request triggers
- Customize your review request message
- Enable notifications for new reviews
- Automate your Google review responses
- Embed Google reviews on your website automatically
Here are 7 steps to set up automated Google reviews:
1. Choose a review automation app
There are various apps or software that offer the tools to set up automated Google reviews. Here is an example:
RevieWise
RevieWise is a review management software app that provides automated features to generate Google reviews consistently, boost your visibility in search results, and attract new customers.
It allows businesses to send automated Google reviews requests to customers through email or SMS, all while streamlining their reputation management in one place.
2. Connect it to your Google Business Profile account
Connect the app to your Google Business Profile account so it can access your customer reviews. This enables you to oversee, reply to, and manage them on your app dashboard.
3. Set up review request triggers
Configure the app to automatically send review requests to customers via email or text message when certain actions occur like after a purchase.
4. Customize your review request message
Customize your review request email or SMS to align with your brand personality. Personalize your message, thank the customer for their business, and politely ask for a review.
Make sure you provide a direct link to your Google review page to make it easy for your customers to leave a review.
5. Enable notifications for new reviews
Enable notifications in the app settings to alert you instantly when new Google reviews come in so you can address them quickly.
6. Automate your Google review responses
With review management tools like RevieWise, you can auto-generate a personalized response template with AI and ensure prompt replies to every kind of review, whether positive or negative. Each AI-powered response is automatically tailored to each review and can be quickly edited as needed, saving you time and effort.
7. Embed Google reviews on your website automatically
Embed a Google reviews widget to retrieve and display your 4-star and 5-star Google reviews automatically on your website. This increases social proof, builds trust with visitors, and drives conversions.
Tips to Get More Google Reviews
While an automated Google reviews system can help, a highly effective approach to get more Google reviews is to implement both online and offline strategies combined with automation to cover key customer touchpoints.
Here are some quick tips to increase your Google customer reviews and ratings:
Claim and optimize your Google Business Profile completely
Creating a free Google Business Profile is the first step to start receiving Google reviews. This makes your business show up on Google Search and Maps and allows customers to leave you a review.
Once you have claimed and verified your Business Profile, you will then be able to publish your business information and respond to customer reviews.
Make sure to fully optimize your Business Profile by providing complete and up-to-date information like your address, phone number, website URL, business hours, photos, and other relevant details.
Provide excellent customer service to encourage positive reviews
Providing exceptional customer experiences is key to getting positive Google reviews. Train your staff on best practices to deliver personalized and responsive service catered to each customer.
When provided with excellent service, satisfied customers will readily leave positive feedback and recommend you to friends and family.
Ask for Google reviews in person
The most straightforward way to get Google reviews is to simply ask for them. Train your staff to ask customers for a review after a positive interaction in person.
For example, servers at restaurants can include a Google review card or “Leave us a review” card with the payment tray politely asking customers to review their experience.
Google review QR code
Pro tip: With RevieWise, businesses can generate a QR code for customers to quickly scan and leave a Google review on the spot. This QR code can be placed on in-store displays or printed materials including cards, receipts/invoices, packaging, etc.
When done appropriately, in-person requests using our QR code work very well in getting more 5-star Google reviews for your business.
Ask your past customers for reviews
Reach out to past customers or clients and politely ask them to leave you a review on Google. A simple friendly request with a reminder of their time working with you can garner positive responses. Make it simple for them by providing a link right to your Google review page.
Send automated Google review requests via email
Use automated email campaigns to send review requests to customers after purchases. Email is one of the most convenient channels to reach many customers at scale. Keep the email content and tone personalized while providing a direct link to leave a review on Google.
Send automated Google review requests via SMS
Like email, automated text messages are another simple set-and-forget way to request and generate Google reviews from customers. Keep the SMS short and concise, and include a Google review link for convenience.
Share your Google Review Link
Encourage your customers to leave a review by sharing a direct link to your Google reviews page. You can include this link in your email signatures, surveys, newsletters, social media, and other marketing channels.
The easier you make it to review you, the more Google reviews you will generate.
Respond professionally and promptly to all customer reviews
Actively monitoring and rapidly responding to Google reviews builds customer trust, enhances your brand reputation, and promotes engagement.
Publicly thank customers for positive reviews and remedy negative reviews by apologizing, addressing issues, and inviting them to contact you directly.
Always remain professional and courteous in your responses, and try to reply to every Google review within 24 hours.
Use a review management platform
Invest in a review management platform for a complete, all-in-one solution to streamline collecting and managing your reviews. Apps like RevieWise make the entire process effortless, offering a wide range of features to help you increase your 5-star Google reviews for your business.
Get started with our 7-day trial free.
Key Takeaways
- Google reviews are critical for boosting visibility and attracting new customers. Positive reviews build trust and credibility.
- Automated Google reviews use tools to streamline requesting, collecting, and managing customer feedback efficiently. This results in more consistent Google reviews.
- Benefits include higher visibility on Google Search and Maps, increased credibility, centralized review management, and real-time monitoring.
- Steps to implement automated Google reviews involve choosing software, connecting it to your Business Profile, setting up triggers, customizing requests, enabling notifications, automating responses, and displaying reviews on your website.
- Tips to get more Google reviews include optimizing your Business Profile, providing great service, asking in person and via automated email/SMS, responding promptly, and using review management software.
Conclusion
Implementing an automated Google reviews system in combination with proactive online and offline strategies can yield tremendous benefits for local businesses.
Following the steps and tips outlined in this guide will allow companies to get positive Google reviews consistently, enhance their credibility and SEO visibility, and ultimately attract more customers.
Frequently Asked Questions (FAQs) About Automated Google Reviews
Can I automatically get Google reviews?
Yes, you can automatically get Google reviews by using review management software. Apps like RevieWise let you collect Google reviews instantly with a QR code and send automatic review requests via email or SMS to customers after purchases. This automation generates a consistent flow of Google reviews to your business.
How do I control Google reviews for my business?
Claim your Business Profile and use a review management platform to manage all your reviews from one dashboard. This gives you better control and visibility over your online reputation across review sites. Take advantage of tools and features to boost your 5-star Google reviews and counteract any negative reviews.
How to get Google reviews fast?
Here are some best ways to get Google reviews fast:
- Send automated Google reviews requests via email and SMS.
- Share your Google review link in emails and other marketing channels.
- Train staff to politely ask for reviews in person after every interaction.
- Display QR code on signage in-store and “Leave us a review on Google” cards.
- Reach out to past customers and ask them to leave a review.
- Monitor and promptly respond to all customer reviews.
- Invest in review management software to get more Google reviews quickly and easily.
What is an app for getting Google reviews?
RevieWise automates the process of getting Google reviews and simplifies your reputation management. You can set up multi-channel review collection via review link, QR code, email, SMS, and WhatsApp. The app also allows you to monitor, respond to, and manage all your reviews from multiple review sites, in one place.